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Effective customer relationship management is a process that includes, besides the development and implementation of SW itself, also information, training of all users, including management and their “acquisition” for active and efficient use.

Our servies
Analyses of current CRM workaround and processes
Design of CRM system  (processes, possibility to be linked to other company systems, defining of user/employ roles etc..)
Development and/or implementation
Support, documentation, training
Regular analyses, optimalization

You should think about…

Tailor-made solution vs. Solution from the Box
On-line / cloud vs. Off-line solution
Usage of current SW tools for effective CRM